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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Curtis Webb

March 26, 2025

5  out of  5
rating by Curtis Webb
"The woman I talked to was very nice and personable,she got me a better rate then anyone around and got me life insurance. I highly recommend this company 👌"
We responded:
"Thank you Curtis for this wonderful review! I'm happy to hear that Kaitlyn provided personable service. It’s always our goal to provide the best options for our clients, and I’m glad we could meet your needs. -Randy"
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David Andrews

March 25, 2025

5  out of  5
rating by David Andrews
"Very professional and fast. No hassle or bs. Evan really helped me out"
We responded:
"Thank you David for your kind words! I'm happy to hear that you had a positive experience with Evan and that we could assist you in a professional and efficient manner. Your satisfaction is our top priority, and we appreciate you taking the time to share your thoughts. -Randy"
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Rose Wilson

March 25, 2025

5  out of  5
rating by Rose Wilson
"Kaitlyn saved me a ton of money and a huge headache by switching over. Thank you!!"
We responded:
"Thank you so much for your wonderful review, Rose! We're thrilled to hear that Kaitlyn was able to help you save money and make the process smooth for you. Your satisfaction means the world to us, and we're here to assist you anytime you need. Thanks again for choosing us! -Randy"
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kelsie cairl

March 13, 2025

5  out of  5
rating by kelsie cairl
"Super quick, really affordable price , Kaitlyn really went above and beyond to help! Would highly recommend."
We responded:
"Thank you for this wonderful recommendation! I'm thrilled that Kaitlyn took great care of you and your insurance needs. Please don't hesitate to reach out should you need anything else. -Randy"
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CHIKA AZUGWU

March 7, 2025

5  out of  5
rating by CHIKA AZUGWU
"Talking to Even on the phone is so calming, he's very patient and willing to assist. He's fantastic at his job! He texted & called to ensure everything needed is added. Nicely done!"
We responded:
"Thank you for the wonderful review! We're thrilled to hear that Evan provided you with such a calming and supportive experience. His dedication to assisting our clients is truly commendable, and we're glad you felt well taken care of. Your kind words inspire us to keep delivering exceptional service. If you need anything else, don’t hesitate to reach out! -Randy"
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Jenna Elder

March 5, 2025

5  out of  5
rating by Jenna Elder
"Evan was wonderful and got me set with a plan swiftly and stress free! Definitely an asset to your team and will be recommending to others! Thanks again Evan!"
We responded:
"Thank you Jenna for your kind words and a 5 Start Review! I agree that Evan is a definite asset and I'm happy to hear that he made the process smooth and stress free for you. Let us know if you need anything else. -Randy"
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Aaron Glinski

February 24, 2025

5  out of  5
rating by Aaron Glinski
"Great service! Quick and efficient. Saving me money is also a plus. Randy did an awesome job."
We responded:
"Aaron, thank you for your review! Randy always strives to provide quick and efficient service, and we're glad he could help you save money too. We appreciate your support—let us know if you ever need anything! - Randy"
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Seth C

February 13, 2025

5  out of  5
rating by Seth C
"Evan is a lifesaver!! Progressive was about to generously gift me a second increase on my premiums within 4 months. I personally enjoy having money, so it was a no-brainer when Evan said he could lower my monthly by over $150. He found a few items I was overpaying for, and snagged a couple discounts too. I appreciate you!!!"
We responded:
"Thank you so much for your kind words, Seth! We're thrilled to hear that Evan was able to help you save on your premiums. It's always our goal to find the best options for our clients, and we're glad he could make such a positive impact on your finances. If you have any more questions or need assistance in the future, don't hesitate to reach out. We appreciate your support!"
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Steve B.

February 12, 2025

5  out of  5
rating by Steve B.
"Wow, what great service! I had considered seeing if I could save by switching insurance companies.Gillette spent a lot of time going over my current policy to make sure I had the same coverage before switching. Once everything was in order he made it easy to switch and I saved a bunch. I asked a lot of questions, and he provided a lot of great, practical answers. I would highly recommend this company based on my initial interaction."
We responded:
"Thank you so much for taking the time to share your experience Steve! I’m thrilled to hear that you found Gillette’s service helpful and informative. We strive to ensure that our clients have a thorough understanding of their options, and I’m glad that we could assist you in navigating your policy. It’s great to know that you felt comfortable asking questions and that Gillette was able to provide the answers you needed. Helping clients save money while ensuring they have the right coverage is what we aim for! If you ever have more questions or need assistance in the future, please don’t hesitate to reach out. We’re here to help! -Randy "
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James Whiteman

January 29, 2025

1  out of  5
rating by James Whiteman
"Very rude. Rates kept going up, hidden, so I went in person and he was very rude. And said he has been calling me, I ask for a date. Or dates. He hung up."
We responded:
"Hi James, I'm sorry to hear about your experience. Providing respectful and transparent service is very important to us, and I regret that you didn’t feel that was the case. I'd like the opportunity to address your concerns and see how we can make things right. Please feel free to reach out to my office, and I'd be happy to assist you. - Randy"
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Heather Trudell

January 13, 2025

5  out of  5
rating by Heather Trudell
"Execellent service, was able to reduce my home owners by $500 and cut auto in half."
We responded:
"Thank you Heather for taking the time to share your experience! I'm thrilled to hear that we were able to help you save $500 on your homeowners insurance and significantly reduce your auto insurance costs. Providing excellent service and delivering results for our customers is our top priority. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We appreciate your support! -Randy"
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Jeffrey Crandell

January 8, 2025

5  out of  5
rating by Jeffrey Crandell
"Service was excellent"
We responded:
"Thank you, Jeffrey! We’re so glad to hear you had an excellent experience with our team. If there’s ever anything you need, we’re here to help! - Randy"
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James Wesley Wheat-Fish

December 13, 2024

5  out of  5
rating by James Wesley Wheat-Fish
"Great quote. Great service 10/10 quick easy switch went from $122 per month to $49 per month after being with esurance for years"
We responded:
"Thank you so much for your wonderful review and for being our 200th! We're thrilled to hear that you had a great experience with us and were able to save significantly on your monthly premium. Our team is dedicated to providing quick and easy service, and it’s rewarding to know we met your expectations. If you have any questions or need further assistance, please don’t hesitate to reach out. -Randy"
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Doug Piotrowski

December 4, 2024

5  out of  5
rating by Doug Piotrowski
"Quick and easy"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you found your experience with us to be nice and easy. Our goal is to provide a seamless experience for all our customers, and your feedback truly motivates us. We look forward to serving you again soon -Randy"
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James Miller

December 3, 2024

5  out of  5
rating by James Miller
"I had the privilege of speaking with Kaitlin she was a very big help with everything and all the questions that I had"
We responded:
"Thank you so much for your kind words James! I'm thrilled to hear that Kaitlin was able to assist you and address all your questions. We take pride in our team's commitment to providing excellent service, and it’s great to know that Kaitlin made a positive impact during your experience. If you have any more questions or need further assistance, please don’t hesitate to reach out. -Randy "
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Alex Maturen

December 3, 2024

5  out of  5
rating by Alex Maturen
"Kaitlyn made the process very quick and easy even with limited communication due to my busy schedule. Thanks Kaitlyn!"
We responded:
"Thank you for taking the time to share your experience ! We're delighted to hear that Kaitlyn was able to make the process quick and easy for you, especially with your busy schedule. We strive to accommodate our clients' needs, and it’s wonderful to know that Kaitlyn delivered on that promise. If you need any further assistance in the future, please don’t hesitate to reach out. -Randy"
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Star Wilson

November 20, 2024

5  out of  5
rating by Star Wilson
"I spoke with Kaitlyn. She made me feel comfortable talking to her. She was very nice and helpful."
We responded:
"Thank you, Star! I’m so glad to hear Kaitlyn made you feel comfortable and provided such helpful service. Your kind words mean a lot to us! If you ever need anything else, don’t hesitate to reach out. - Randy"
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William Young

November 18, 2024

5  out of  5
rating by William Young
"Fast and friendly service was good to talk to Katlyn she was very helpful with my needs"
We responded:
"Thank you William for the 5 Star Google Review and your kind words regarding Kaitlyn. We pride ourselves on professionalism and a polite approach, and it’s wonderful to know that it made a positive impact on your experience. Let us know if you need anything else. -Randy Elder State Farm Agent"
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Tiana Perry

November 14, 2024

5  out of  5
rating by Tiana Perry
"Ms. Katelyn was awesome! She’s very professional, and polite with outstanding customer service"
We responded:
"Thank you Tiana for the 5 Star Google Review! I'm delighted to hear that Kaitlyn provided you with outstanding service. Her professionalism and politeness are qualities that we truly value on our team. Let us know if you need anything else in the future. -Randy Elder State Farm Agent"
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Victoria Grusell

November 6, 2024

5  out of  5
rating by Victoria Grusell
"Kaitlyn was very helpful and patient with me."
We responded:
"Thank you, Victoria, for your feedback! I’m glad to hear that Kaitlyn was able to assist you with patience and support. We appreciate your kind words! - Randy"
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Jillian B

October 16, 2024

5  out of  5
rating by Jillian B
"Katlyn was great and saved me a bunch of money! Thank you!"
We responded:
"Thank you Jillian for the 5 Star review! I'm delighted to hear that Kaitlyn took great care of you and saved you some money at the same time. We're here to help with any of your insurance needs. -Randy"
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Sandra Allison

October 8, 2024

5  out of  5
rating by Sandra Allison
"The entire process of getting insured by an agent of State Farm was very easy. The friendly agents handled everything so quickly. I would recommend all of my friend to call Randy Elder - State Farm Insurance Agent."
We responded:
"Thank you, Sandra! I’m thrilled you had a pleasant experience with my team. We appreciate your recommendation! – Randy"
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jon mac

October 3, 2024

5  out of  5
rating by jon mac
"I talked to Kaitlyn, she went through everything step by step. Answering any questions, a long the way. She, was very careful with details. She, was patient with me. It took me 2 days to get it together. The whole process, about 10 minutes. Reassured me that they will be there for my questions. After all, this is State Farm. Very satisfied and impressed. Thank You Daniel Desmarais"
We responded:
"Thank you, Daniel! We’re glad to hear that Kaitlyn provided such thorough and patient assistance throughout the process. It’s great to know that you felt reassured and supported by our team. If you have any more questions or need assistance in the future, don’t hesitate to reach out. We’re here for you! - Randy"
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zayna siam

September 17, 2024

5  out of  5
rating by zayna siam
"Kaitlyn was super informative, helpful and quick with getting me my renters insurance! Thank you Kaitlyn and state farm :)"
We responded:
"Thank you Zayna, for taking the time to share your positive experience with Kaitlyn and State Farm! I'm glad to hear that Kaitlyn was able to provide you with excellent service by being informative, helpful, and quick in getting you your renters insurance. We appreciate your feedback and look forward to serving you in the future! Randy Elder -Agent "
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Myya Henderson

September 10, 2024

5  out of  5
rating by Myya Henderson
"My agent was awesome and super funny will recommend to other’s thank you State Farm"
We responded:
"Thank you, Myya, for sharing your experience with us. I’m glad you shared a few laughs with us today. If you have any questions, please let us know! – Randy"