Reviews
State Farm® Agent Randy Elder
Our customers are the center of our universe and we're grateful for them.
If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Andrew Adair
November 9, 2026
"Kaitlyn is amazing to work with in Randy Elders State Farm office. Randy is great to work with as well. I feel extremely confident in having this agency as my insurance provider."
We responded:
"Thank you for the kind words! It’s so nice to have you back with our office. We’re glad Kaitlyn and our entire office make you feel confident in choosing us, and we truly appreciate your trust. We’re always here to help! -Randy"
Talaya Perry
November 9, 2026
"Evan was extremely helpful!! On top of everything from the second I called, made the process fast and easy, and saved me money on a new car insurance policy! Thank you very much!"
We responded:
"Thank you so much for the kind words! We’re glad Evan made the process quick and easy and helped you save on your new car insurance policy. We truly appreciate your trust and look forward to helping you again! -Randy"
Dennis Wemple Jr.
November 5, 2026
"She was the nicest agent I had ever had okay what services did you get how would you"
We responded:
"We’re thrilled Kaitlyn made such a positive impression and provided you with a wonderful experience. We’ll be sure to share your compliment with her! -Randy"
Christopher Khajira
November 5, 2026
"Evan is an exceptional insurance agent! Professional, knowledgeable, and genuinely interested in getting you the best deal.
I was literally minutes away from purchasing insurance from another company after spending hours speaking with their agent. I'm so glad I decided to speak with Evan before making my final decision. What impressed me most was how professional, straightforward and friendly he was throughout the entire process.
Not only did he get me a significantly better price, but the policy also came with much better coverage than what I was about to pay more for elsewhere. You can't beat the rates!
If you're shopping for insurance, do yourself a favor and speak with Evan before making a decision. You might be surprised how much you're leaving on the table."
We responded:
"Thank you so much, Chris, for sharing your experience! We’re delighted Evan could help you find better coverage at a great price. We appreciate your trust in our office and your recommendation to others shopping for insurance. Please reach out anytime—we’re always happy to help! -Randy"
Scott Tessman
November 5, 2026
"Very professional, very good experience, very helpful. Fast and professional Very good experience, ebon did a great job.Thank you"
We responded:
"Thank you for your kind review! We’re delighted you had a very good experience and found our team professional and helpful. Evan will be pleased to hear your feedback. We appreciate you choosing us for your vehicle insurance! -Randy"
Robin
October 30, 2026
"Very personable, professional and understanding."
We responded:
"Thank you for the kind review! We’re glad you found our team personable, professional, and easy to reach. We appreciate the opportunity to help with your vehicle insurance and are always here if you need anything. -Randy"
kole eipp
October 29, 2026
"Evan was great, he helped me tremendously. Best agent I’ve ever dealt with."
We responded:
"Thank you for the wonderful review! We’re so glad Evan was able to help and make the process easy. We’ll be sure to share your kind words with him. We truly appreciate your business and are here whenever you need us! -Randy"
Maggie Shaw
October 29, 2026
"Kaitlin was amazing to work with and got everything settled super quick!"
We responded:
"Thank you so much for the 5-star review! We’re glad you found a great price and had such a smooth experience. Kaitlyn will be thrilled to hear your kind words. We appreciate your business and are always here to help with your insurance needs! -Randy"
Bradley Miks
October 28, 2026
"Katlyn was awesome every thing hand fast"
We responded:
"Thank you for the wonderful review! We’re so glad Katlyn made the process easy and got everything handled quickly. We appreciate you choosing our office and will be sure to share your kind words with her! -Randy"
Michael Kline
October 27, 2026
"They helped me the best and gpt me cheaper insurance"
We responded:
"Thank you for the great review! We’re glad we could help you find affordable insurance and provide the support you needed. We appreciate your business! -Randy"
Angela Knop
October 22, 2026
"I worked Kaitlyn today and she was great, very patient and easy to talk too!"
We responded:
"Thank you for the 5-star review! We’re so glad Kaitlyn made your experience easy and comfortable. We’ll be sure to share your kind words with her! -Randy"
Brad Schneider
October 5, 2026
"Amazing help from Kaitlyn"
We responded:
"Thank you for the kind words! We’re glad Kaitlyn was able to provide you an amazing experience. We’ll be sure to share your feedback with her! -Randy"
Micki Wagner
October 2, 2026
"Evan was great to deal with and efficient!!"
We responded:
"Thank you for your review! We’re glad Evan made the process efficient and easy for you. We appreciate your business! -Randy"
Clint Emerson
October 2, 2026
"Kaitlyn, was outstanding to work with. Explained everything in detail and her follow up was extremely professional. I highly recommend!!"
We responded:
"Thank you for the kind words! We’re delighted to hear that Kaitlyn made your experience such a positive one with her clear explanations and professional follow-up. We’ll be sure to share your feedback with her. We truly appreciate your recommendation! -Randy"
Charles Young
October 1, 2026
"Did an amazing job helped me get this all knocked out. Definitely was a big help."
We responded:
"We’re thrilled you had such a great experience and got everything taken care of efficiently. Your feedback means a lot—we’re glad we could make the process easy for you. -Randy"
John McQuillan
September 30, 2026
"Smart agent. Great customer skills and great ability to present information that's easy to understand."
We responded:
"Thanks for the wonderful review! I’m glad you found Evan's communication and explanations clear and easy to follow. -Randy"
Cal
September 29, 2026
"I really enjoyed my experience.
I was referred to Evan and he was timely, kind and knowledgeable. He crafted a policy which fit my current needs and saved me money- I would absolutely recommend working with him! Thank you kindly!"
We responded:
"We are thrilled to hear that Evan took the time to put together coverage that fit your needs and budget. Thank you for your recommendation! That means a lot to us. -Randy"
Brock Markcum
September 28, 2026
"Great experience she did well"
We responded:
"Thanks so much for the 5-star review, Brock! We’re thrilled to hear you had a great experience—Kaitlyn will be so happy to know you felt she did well. We truly appreciate your support! -Randy"
bobbie johnson
September 23, 2026
"Great service- my rep was very professional and knowledgeable with helping save us money on our insurance. Highly recommend"
We responded:
"Thank you so much for your 5-star review! We’re thrilled to hear that you had a great experience and that Kaitlyn was professional and knowledgeable in helping you save money on your insurance. We truly appreciate your recommendation. -Randy"
Daniel Tomlinson
September 11, 2026
"I recently worked with Kaitlyn for life insurance. She was so great! The process was so efficient and she nicely presented all of my options. I felt like I was in great hands and felt so supported during the process. What a great office!!"
We responded:
"Thank you for the wonderful review! We’re thrilled to hear that Kaitlyn made the life insurance process feel efficient, clear, and supportive. Your kind words about her presenting your options mean a lot to our team. We’re grateful you chose our office, and we’re here whenever you need us! -Randy"
Prasanth Isaac Tadepalli
September 4, 2026
"Very friendly, knowledgeable, helpful people."
We responded:
"Thank you so much for the kind review! We’re glad you found our team friendly, knowledgeable, and helpful. We truly appreciate your support and look forward to serving you again if you need anything. -Randy"
Maureen McWilliams
September 4, 2026
"Thanks to Kaitlyn for being very prompt and responsive, I appreciate all her help!"
We responded:
"Thank you for your review! We’re so glad Kaitlyn was prompt and responsive, and we truly appreciate you taking the time to share your experience. We’re here whenever you need us. -Randy"
Robert Belt
September 1, 2026
"I had an amazing experience working with Kaitlyn! She was incredibly patient and never pushy. She gave me all the space and time I needed to do my own research without constantly bothering me to sign up. When I finally had questions, her follow-up was immediate and thorough. Highly recommend her for your insurance needs!"
We responded:
"Thank you for taking the time to leave such a kind review! We’re really glad Kaitlyn was able to make your experience smooth and comfortable from start to finish. It means a lot that you felt supported without any pressure and that your questions were handled quickly and thoroughly.
We truly appreciate your recommendation—please feel free to reach out anytime you need assistance with your insurance.
-Randy"
Krystle Graham
August 28, 2026
"Cheapest insurance rate I received from anywhere. The agent was friendly, helpful, and patient."
We responded:
"We’re glad we could help you find a great rate! Thank you for your kind words about Evan being friendly, helpful, and patient. We appreciate your trust and are here whenever you need anything. -Randy"
Kylee Schneider
August 28, 2026
"By far the best agent I have worked with yet. He was very detailed and thorough with the whole process. I walked into this phone call expecting it to go the same at every other phone call. Where I was given a cheap quote and then out of nowhere it spiked to nearly triple the promised amount. However though that did not happen with Randy he made sure from the very beginning that everything was set in stone or as close to as possible before making any financial promises. I walked in looking for auto insurance walked out with the best rate I've had in 4 years. And enough wiggle room to add in life insurance. Now my family is protected in all aspects, and it's all thanks to Randy and his phenomenal work and efforts. Even when things got sticky with wifi and systems he never flustered making sure I got nothing but the best service possible. Huge shout out to Randy Elder"
We responded:
"Thank you so much for your kind words! We’re truly glad to hear that you felt the process was thorough, clear, and stress-free from start to finish.
It means a lot that you appreciated the care taken to make sure everything was confirmed as fully as possible before any financial promises were made—and that you were able to walk away with the best auto rate you’ve had in 4 years, plus the added flexibility to include life insurance.
If you ever need help adjusting your coverage as life changes, we’re here for you. Thanks again for trusting our office! -Randy"