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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Mara Sipols

May 19, 2023

5  out of  5 rating by Mara Sipols
"Attentive and informative from beginning to end. No hard sell or pressure. Appreciated the guidance given too"

Kevin McMahon

May 13, 2023

5  out of  5 rating by Kevin McMahon
"Kristina is a true professional. She made initial contact through phone voicemails and text along with emails and a quote. She did not overload me with constant calls. She allowed me to respond and follow up. No pressure. State Farm has a great team and saved me over $2000 from my current policies by bundling them together. I am so pleased to be a member and I recommend you check them out !"

Marisa Shields

May 11, 2023

5  out of  5 rating by Marisa Shields
"Kaitlyn and her team made the process for getting homeowners insurance easy to understand and quick. We got same day service and they provided great and competitive rates. Highly recommend this team, very professional!"

John Lay

May 5, 2023

5  out of  5 rating by John Lay
"I have been very pleased with my contact with State Farm. All of my contacts have been with Kaitlyn Peters who has been exceptional, very proficient, and understanding. I am very confident that I have made a wise choice in selecting State Farm for my car and homeowners insurance."

Nick Thursam

May 5, 2023

5  out of  5 rating by Nick Thursam
"Very great customer support and the rates are very affordable!"

James Hughes

April 28, 2023

5  out of  5 rating by James Hughes

Tyler Jackson

April 25, 2023

5  out of  5 rating by Tyler Jackson
"Kaitlyn was amazing to communicate with very up front an kind an professional had a great experience getting auto insurance through her"

Cobra jim07

April 21, 2023

5  out of  5 rating by Cobra jim07
"Just switched to State Farm insurance, Kaitlyn was Great to work with she made it very easy. I saved money on both car and house, very pleased."

Shelley Madrid

April 21, 2023

5  out of  5 rating by Shelley Madrid
"I had a great experience with this office and Kaitlyn was very helpful and prompt. They were not pushy or harassing me for anything. She was informative and I was able to get my insurance set up easily."

Scottie Brown

April 16, 2023

5  out of  5 rating by Scottie Brown
"Great agent! Great insurance rates. Definitely would recommend!"


March 22, 2023

1  out of  5 rating by Tiffany
"As a on time paying customer since 2021, I added a car to my policy then removed it when it needed repair. After it was removed from policy, I was over charged for 5 months. I truly feel like I have been stolen from. I've hung on with this branch waiting for them to get my original rate back and it never happened. I feel like I've been hustled by this company's branch. A man named Greg told me I was taken off of auto pay and then charged my bank account anyway and lied about it. Sad but true. P.S. The owner of the branch randy elder called me and started to scream at me to take this review down. 95% of my google reviews are a 5 star experience, just not this one."

Thomas Kinnunen

February 14, 2023

5  out of  5 rating by Thomas Kinnunen
"Saved me 50 bucks a month for better coverage and peace of mind what more can you ask for"

brendon wedge

February 7, 2023

5  out of  5 rating by brendon wedge
"Verry professional. Kristina set me up with life insurance, car insurance and renters insurance for less than what I payed per month for car insurance alone with another company. Highly recommend!"

Chelsea Wasson

February 2, 2023

5  out of  5 rating by Chelsea Wasson
"Kaitlyn was nothing short of pleasant to work with in finding the best Life Insurance option for me! 10/10 recommend for all your Insurance needs!"

Troy Darling

December 7, 2022

5  out of  5 rating by Troy Darling
"Randy and his team are great, very fast to respond to questions and very helpful."

Angela Hernandez

October 7, 2022

5  out of  5 rating by Angela Hernandez
"I've never been able to get a decent rate on auto insurance until now! This was the simplest changeover to a great rate for my auto and homeowners insurance I've ever experienced. Alison was a great help, she was able to transfer all my information in only a few minutes. Highly recommend checking them out."

Andrew Naber

August 10, 2022

5  out of  5 rating by Andrew Naber
"Ali was great! She did everything she said she would and got me a good price in my purchase process. Very professional and great communication. Thanks for your help."

kaytlyn hopp

August 10, 2022

5  out of  5 rating by kaytlyn hopp
"Had an awesome experience got the best price for full coverage for being 23 years old! Thank you! You guys are amazing! Shout out to Ali for giving me the best experience. Your very fast and a hard worker."

Michael Carson

July 25, 2022

5  out of  5 rating by Michael Carson
"Randy and his staff are very professional and knowledgeable. The office personnel are friendly and helpful. They have handled all of my insurance needs for many years. Good place to go to get your insurance."

Blake M

July 13, 2022

5  out of  5 rating by Blake M
"Angie did a great job meeting our insurance needs while being very prompt and not trying to oversell us on anything during the changes with the MI insurance changes."

Ashley Frederick

July 1, 2022

5  out of  5 rating by Ashley Frederick
"Ali is awesome! I’m 22 years old & this was my first time setting up my own auto insurance policy & she made it so easy. She did everything she could to save me money by using discounts & bundling auto, life & renters insurance. She’s also super personable & fun to talk to!"

chief Grimes

April 29, 2022

5  out of  5 rating by chief Grimes
"Awesome job"

tamica johnson

April 11, 2022

1  out of  5 rating by tamica johnson
"I am very disappointed in this office. They started out really great and have declined. I moved a year ago this August 2022, and they STILL had my OLD address on my forms although I called several times and spoke to Greg to change it. I am concerned because when they mail out the $400 rebate, it may go to the wrong address! Also, when I call I get an attitude, and not sure why. As I told Greg, as much as they seem to hate hearing from me, due to their incompetence, I hate to call. I have EVERY right to question my coverages and being billed for PIP ($250k) when I asked to opt out. I have EVERY right to ask why my policy DOUBLED with them. They are NOT for the customer, but more concerned about billing for HIGHER than normal rates. I changed agents as of today, and expect a better experience where I am appreciated as a customer!"

Marcia Okoye

April 5, 2022

5  out of  5 rating by Marcia Okoye
"I wanted to take the time out I tried to post on the website and it didn't work. Thanks for the link.I spoke to someone on yesterday, I was very frustrated from handling different agencies, such asJerry, progressive and several other agencies that promote to give you the lowest price in the state of Michigan.The only I spoke to an agent yesterday, given a quote. I continue to search to find a lower rates. I search !I search! I came back and I spoke with Ali. Started the conversation with expressing my apologies for my frustrations on yesterday. Alli then took over made my day. This was not just a phone call of getting insurance.I spoke with her in length, concerning me,it came from sympathetic,empathetic interest, When what I was taking up in college.I enjoyed my conversation with her. I appreciated the customer service, but not just that she was doing her job .Ali , gave her expressions of empathy and sympathy for humanity.That relax my mind, for State Farm to cover me, auto and home . I thank you for your time and your consideration. Anyone looking for someone who really cares.Try State Farm.I never really thought about it but the young man that's on a commercial. State Farm,shows that the Agent have unique, patience,and concern and making sure that you're Thank u"

leigh collins

April 3, 2022

5  out of  5 rating by leigh collins
"Great service! Always very helpful."