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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jeffrey Crandell

January 8, 2025

5  out of  5
rating by Jeffrey Crandell
"Service was excellent"
We responded:
"Thank you, Jeffrey! We’re so glad to hear you had an excellent experience with our team. If there’s ever anything you need, we’re here to help! - Randy"
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James Wesley Osburn-Wheat

December 13, 2024

5  out of  5
rating by James Wesley Osburn-Wheat
"Great quote. Great service 10/10 quick easy switch went from $122 per month to $49 per month after being with esurance for years"
We responded:
"Thank you so much for your wonderful review and for being our 200th! We're thrilled to hear that you had a great experience with us and were able to save significantly on your monthly premium. Our team is dedicated to providing quick and easy service, and it’s rewarding to know we met your expectations. If you have any questions or need further assistance, please don’t hesitate to reach out. -Randy"
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Doug Piotrowski

December 4, 2024

5  out of  5
rating by Doug Piotrowski
"Quick and easy"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you found your experience with us to be nice and easy. Our goal is to provide a seamless experience for all our customers, and your feedback truly motivates us. We look forward to serving you again soon -Randy"
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James Miller

December 3, 2024

5  out of  5
rating by James Miller
"I had the privilege of speaking with Kaitlin she was a very big help with everything and all the questions that I had"
We responded:
"Thank you so much for your kind words James! I'm thrilled to hear that Kaitlin was able to assist you and address all your questions. We take pride in our team's commitment to providing excellent service, and it’s great to know that Kaitlin made a positive impact during your experience. If you have any more questions or need further assistance, please don’t hesitate to reach out. -Randy "
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Alex Maturen

December 3, 2024

5  out of  5
rating by Alex Maturen
"Kaitlyn made the process very quick and easy even with limited communication due to my busy schedule. Thanks Kaitlyn!"
We responded:
"Thank you for taking the time to share your experience ! We're delighted to hear that Kaitlyn was able to make the process quick and easy for you, especially with your busy schedule. We strive to accommodate our clients' needs, and it’s wonderful to know that Kaitlyn delivered on that promise. If you need any further assistance in the future, please don’t hesitate to reach out. -Randy"
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Star Wilson

November 20, 2024

5  out of  5
rating by Star Wilson
"I spoke with Kaitlyn. She made me feel comfortable talking to her. She was very nice and helpful."
We responded:
"Thank you, Star! I’m so glad to hear Kaitlyn made you feel comfortable and provided such helpful service. Your kind words mean a lot to us! If you ever need anything else, don’t hesitate to reach out. - Randy"
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William Young

November 18, 2024

5  out of  5
rating by William Young
"Fast and friendly service was good to talk to Katlyn she was very helpful with my needs"
We responded:
"Thank you William for the 5 Star Google Review and your kind words regarding Kaitlyn. We pride ourselves on professionalism and a polite approach, and it’s wonderful to know that it made a positive impact on your experience. Let us know if you need anything else. -Randy Elder State Farm Agent"
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Tiana Perry

November 14, 2024

5  out of  5
rating by Tiana Perry
"Ms. Katelyn was awesome! She’s very professional, and polite with outstanding customer service"
We responded:
"Thank you Tiana for the 5 Star Google Review! I'm delighted to hear that Kaitlyn provided you with outstanding service. Her professionalism and politeness are qualities that we truly value on our team. Let us know if you need anything else in the future. -Randy Elder State Farm Agent"
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Victoria Grusell

November 6, 2024

5  out of  5
rating by Victoria Grusell
"Kaitlyn was very helpful and patient with me."
We responded:
"Thank you, Victoria, for your feedback! I’m glad to hear that Kaitlyn was able to assist you with patience and support. We appreciate your kind words! - Randy"
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Jillian B

October 16, 2024

5  out of  5
rating by Jillian B
"Katlyn was great and saved me a bunch of money! Thank you!"
We responded:
"Thank you Jillian for the 5 Star review! I'm delighted to hear that Kaitlyn took great care of you and saved you some money at the same time. We're here to help with any of your insurance needs. -Randy"
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Sandra Allison

October 8, 2024

5  out of  5
rating by Sandra Allison
"The entire process of getting insured by an agent of State Farm was very easy. The friendly agents handled everything so quickly. I would recommend all of my friend to call Randy Elder - State Farm Insurance Agent."
We responded:
"Thank you, Sandra! I’m thrilled you had a pleasant experience with my team. We appreciate your recommendation! – Randy"
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jon mac

October 3, 2024

5  out of  5
rating by jon mac
"I talked to Kaitlyn, she went through everything step by step. Answering any questions, a long the way. She, was very careful with details. She, was patient with me. It took me 2 days to get it together. The whole process, about 10 minutes. Reassured me that they will be there for my questions. After all, this is State Farm. Very satisfied and impressed. Thank You Daniel Desmarais"
We responded:
"Thank you, Daniel! We’re glad to hear that Kaitlyn provided such thorough and patient assistance throughout the process. It’s great to know that you felt reassured and supported by our team. If you have any more questions or need assistance in the future, don’t hesitate to reach out. We’re here for you! - Randy"
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zayna siam

September 17, 2024

5  out of  5
rating by zayna siam
"Kaitlyn was super informative, helpful and quick with getting me my renters insurance! Thank you Kaitlyn and state farm :)"
We responded:
"Thank you Zayna, for taking the time to share your positive experience with Kaitlyn and State Farm! I'm glad to hear that Kaitlyn was able to provide you with excellent service by being informative, helpful, and quick in getting you your renters insurance. We appreciate your feedback and look forward to serving you in the future! Randy Elder -Agent "
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Myya Henderson

September 10, 2024

5  out of  5
rating by Myya Henderson
"My agent was awesome and super funny will recommend to other’s thank you State Farm"
We responded:
"Thank you, Myya, for sharing your experience with us. I’m glad you shared a few laughs with us today. If you have any questions, please let us know! – Randy"
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Jessica

August 29, 2024

5  out of  5
rating by Jessica
"Hi I wanted to say very friendly and supportive!! Highly recommended!!"
We responded:
"Thank you Jessica, for taking the time to leave such a kind review! We're thrilled to hear that you found our team to be friendly and supportive. Your recommendation means a lot to us and we're grateful for your business. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thanks again! -Randy"
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Sydney Sturgis

August 22, 2024

5  out of  5
rating by Sydney Sturgis
"Kaitlyn with Randy Elder State Farm went above and beyond to help me purchase a renters insurance policy for the first time. I had purchased a policy with Progressive but canceled after finding out they had excluded important information so that I would sign. I appreciate Kaitlyn’s honesty and her ability to work with me to make sure a felt confident that the policy I was purchasing would actually work for my needs and what my land lord requires. The rate was amazing, I definitely shopped around when looking for renters insurance and this was BY FAR the least expensive for my needs."
We responded:
"Thank you, Sydney, for your kind words! I’m thrilled Kaitlyn went above and beyond to help you with your renters insurance plan. Your satisfaction with her honesty and the service you received means a lot to us. If you need any further assistance, please don't hesitate to reach out. We're here to help! - Randy"
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Christina Arms

August 21, 2024

5  out of  5
rating by Christina Arms
"Kaitlyn was awesome. She explained everything to me. She took care of everything right away."
We responded:
"Dear Christina, Thank you so much for taking the time to leave us such a positive review on Google! We greatly appreciate your kind words about Kaitlyn and your experience with our service. We are thrilled to hear that Kaitlyn provided excellent customer service by explaining everything to you and promptly taking care of your needs. We will make sure to pass along your compliments to her, as it will surely brighten her day. Once again, thank you for your feedback. We strive to deliver the best possible experience for our customers, and it is always rewarding to know that we have succeeded. If you have any further questions or require assistance in the future, please do not hesitate to reach out. Best regards, Randy Elder-State Farm "
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Amy Chumah

August 9, 2024

5  out of  5
rating by Amy Chumah
"Kaitlyn was great working with me to get a quote and bundle. She worked around my availability and I feel great about the service provided."
We responded:
"Thank you, Amy, for sharing your experience! I’m thrilled Kaitlyn was able to assist you and worked around your availability. If you have any questions, please let us know! - Randy"
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Kadin Majors

August 8, 2024

5  out of  5
rating by Kadin Majors
"Good"
We responded:
"Thank you, Kadin, for giving us five stars. We appreciate your feedback and are thrilled you had a good experience with us. If you have any questions, please let us know. - Randy"
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Brooke Campbell

July 23, 2024

5  out of  5
rating by Brooke Campbell
"Great experience!!! Very friendly and more than willing to hand out discounts!!! Got more coverage than what I originally called for at a way cheaper price!!! Couldn't be more thankful!!!"
We responded:
"Thank you, Brooke, for your wonderful feedback! I’m thrilled you had an amazing experience and found our team friendly. It's fantastic to know you received coverage that better fits your needs. If you need any further assistance, please don't hesitate to reach out. We're here to help! – Randy"
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Brian Moss

July 17, 2024

5  out of  5
rating by Brian Moss
"Very professional very helpful"
We responded:
"Thank you, Brian, for your kind words and 5 star review! I’m delighted you found our service very helpful. If you need any further assistance, please don't hesitate to reach out. We're here to help!- Randy"
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Jenna Stroh

July 12, 2024

5  out of  5
rating by Jenna Stroh
"Kaitlyn made my experience super easy and explained everything clearly. It was a very simple process and she was great!"
We responded:
"Thanks for the five stars, Jenna! We're so lucky to have Kaitlyn on our team. I'm glad her effort and care was noticed, and I'll be sure to pass along your kind words to her. Thanks again for choosing State Farm! -Randy"
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Heather Poole

July 11, 2024

5  out of  5
rating by Heather Poole
"I had Kaitlyn as my agent, she was such a great help. She made it affordable for me, she helped me understand how it works and made it all clear for me 🤍"
We responded:
"Heather, thanks for the feedback about your experience with Kaitlyn! I'm so glad to hear she was able to find you tailored coverage. We know the importance of understanding your plans, so if you ever have any questions, don't hesitate to reach out to Kaitlyn or our State Farm team! -Randy"
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Paulette Anderson

July 1, 2024

5  out of  5
rating by Paulette Anderson
"We just switched over to State Farm and so far so good!! Kaitlyn helped me set everything up and she was great!! It was way more affordable than our previous insurance policy."
We responded:
"Thank you, Paulette, for your feedback! I’m thrilled to welcome you to State Farm, and I’m delighted your switch has been smooth so far. If anything comes up, please don’t hesitate to reach out. - Randy"
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Matt Wachowiak

June 19, 2024

5  out of  5
rating by Matt Wachowiak
"I switched over to State Farm for my auto and home renters insurance. My agent was polite, honest, and thorough. With State Farm I would've saved over $70 a month for the same coverage I had with my previous carrier. This encouraged me to put full coverage on my vehicle and added on home renters insurance as well. For an extra $20 a month I now have full coverage and home renters insurance compared to the state minimum PLPD from my previous agency."
We responded:
"Thank you for the 5 Star Review Matt! I’m thrilled that your switch to State Farm was smooth and that you found Kaitlyn polite, honest, and thorough. It's fantastic that you were able to improve you overall coverage while seeing value in the cost. If you need further assistance, please don't hesitate to reach out. -Randy Elder, Agent"